Terms of Service

These terms are an agreement between you and Trent McNelly, operating as Ad+Verb Labs, for the websites, APIs, measurements, reports, and products that link to them. If you use the service for an organization, you represent that you can bind it. A separately signed agreement controls where it conflicts with these terms.

You must be at least 18 or the age of legal majority where you live and able to form a binding contract. Keep credentials secure, provide accurate information, and notify us of unauthorized use. You are responsible for activity under your account unless law says otherwise.

VibeScore measures emotional signal through multi-model consensus. Results are probabilistic, context-dependent, and capable of error or disagreement. They do not guarantee campaign performance, audience response, truth, safety, mental state, or future behavior and are not legal, medical, employment, credit, insurance, or other professional advice.

Do not use a result as the sole basis for a decision that determines a person's legal rights or access to employment, housing, credit, insurance, education, healthcare, or essential services.

You keep ownership of content you submit. You grant us a limited, worldwide license to host, transmit, reproduce, and process it only as needed to provide, secure, and support the requested service and as described in the Privacy Policy. You represent that you have the rights and authority to submit it.

Do not treat the consumer service as a vault for secrets or regulated data. A confidentiality or data-processing obligation exists only when stated in a separate written agreement.

You may not break or evade security, probe without authorization, access another person's data, overload or scrape the service at scale, bypass limits, reverse engineer protected systems, resell access without permission, violate law or rights, distribute malware, or use the service to facilitate harm or unlawful discrimination. The complete rules are in Acceptable Use.

Prices, scope, timing, and whether a charge is one-time or recurring are shown before purchase. Recurring plans renew at the stated interval until canceled. You authorize Stripe and us to charge the payment method for disclosed amounts, taxes, and renewal periods.

Online subscriptions can be canceled online through the account billing control or Stripe portal; access ordinarily continues through the paid period. One-time digital work may become non-refundable after processing begins, except for duplicate charges, failure to deliver, or rights that law gives you. See Billing, Cancellation & Refunds.

The service, software, visual systems, scoring methodology, brand assets, and original materials are owned by us or our licensors. These terms grant only the limited right to use the service; they do not transfer ownership. Feedback may be used without restriction or payment, but we will not identify you publicly as its source without permission.

The service depends on providers such as model APIs, hosting, authentication, databases, email, and payments. Their availability and terms may affect features. Links to third-party sites do not mean we control or endorse their content.

Features may change, fail, or be discontinued. Beta and experimental features may be incomplete and should not be relied on for production-critical decisions. We may suspend access to protect the service, comply with law, investigate abuse, or enforce these terms. You may stop using the service at any time.

To the maximum extent law permits, the service is provided “as is” and “as available,” without implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted operation.

To the maximum extent law permits, neither party is liable for indirect, incidental, special, consequential, exemplary, or lost-profit damages. Our aggregate liability relating to the service will not exceed the greater of $100 or the amount you paid us for the affected service during the 12 months before the event. These limits do not apply where law prohibits them.

If you use the service for a business, you will defend and indemnify us against third-party claims arising from content you lacked rights to submit, your unlawful use, or your material breach of these terms, except to the extent caused by our own breach or misconduct.

California law governs these terms without overriding mandatory consumer protections in your home jurisdiction. Before filing a claim, contact us so both sides can try to resolve it informally. Either party may still use small-claims court or seek urgent injunctive relief where available. We do not impose mandatory arbitration in these website terms.

Material updates will be posted with a new date and, when appropriate, notice. Changes apply prospectively. If a provision is unenforceable, the rest remains effective. Failure to enforce a provision is not a waiver.

Email trentonmcnelly@gmail.com. Electronic notices may be sent to the email associated with your account.